Privacy
Privacy Policy
Last updated: May 2, 2026
RoadAtlas respects visitor privacy. This policy explains what information may be collected when you use the website.
Information We Collect
RoadAtlas may collect information you voluntarily provide, such as an email address when subscribing to the newsletter or contacting us, and feedback you submit about a route.
The site may also collect basic usage data through analytics tools, such as pages viewed, device type, approximate location derived from IP address, browser, and referral source.
How We Use Information
We use information to operate the website, improve routes and content, respond to messages, send newsletters when requested, protect the site from abuse, and understand aggregate usage patterns.
Third-Party Services
RoadAtlas uses third-party services for maps, place data, photos, analytics, hosting, and newsletter forms. These services may process technical data according to their own privacy policies.
Cookies And Local Storage
RoadAtlas uses local storage to remember interface preferences, newsletter prompt dismissal, and your analytics choice. Where consent is required, optional Google Analytics only loads after you accept analytics cookies. In other regions, analytics may load automatically unless you change your choice.
Accounts And Personalization
If you sign in, we store your email address (or Google profile email if you sign in with Google), an internal user ID, and any profile details you choose to add (display name, country, bio). Auth is handled by Supabase. Sessions use HTTP-only cookies and expiring tokens.
When you use the AI route personalization feature, we store the preferences you submit (dates, interests, group composition, free-text notes), the canonical base route you picked, and the generated route returned by the AI. Each personalization is tied to your account so you can revisit and share it.
AI Sub-Processor (OpenAI)
The personalization feature sends your route preferences and the canonical base route to OpenAI (the underlying language model provider) to generate the personalized result. We do not send your email, name, or any direct identifier that OpenAI can link back to you. OpenAI processes the request under its API data usage policy and does not train its models on this data. See openai.com/policies/api-data-usage-policies.
Payments (Stripe)
Paid subscriptions are processed by Stripe. When you subscribe, Stripe collects your payment details (card number, billing address, country) directly. We do not see or store your full card number. From Stripe, we receive a customer ID, a subscription status, the plan you chose, and the renewal date, which we store on your profile so the right plan applies on the site. Refunds and cancellations are managed through the Stripe Customer Portal accessible from your account page.
Your Choices
You can unsubscribe from newsletter emails using the unsubscribe link in those messages. You can delete your account, cancel any active subscription, and remove all stored personalizations from profile settings. You can also contact us at contact@roadatlas.app with privacy questions, data export requests, or deletion requests.